How to Protest / Appeal an L&I Order or Vocational Determination

Written By:

l&i lawyer chris sharpe Christopher Sharpe
Home L&I How to Protest / Appeal an L&I Order or Vocational Determination

Why Disagree with an L&I Order or Vocational Determination

  • L&I claim managers make important decisions about your L&I claim. These decisions are communicated to injured workers as either an Order and Notice or a Vocational Determination.
  • L&I often gets it wrong. When L&I makes a wrong decision, you can disagree with those decisions and ask and require them to make another decision.
  • If you ignore an L&I decision or wait too long, it will become final and binding, and you will be stuck with it. There are time deadlines you must comply with to successfully disagree with L&I
  • Look to see what you disagree with. Is it an ORDER or a VOCATIONAL DECISION?
    • ORDER – see How to Disagree with an L&I Order below
    • VOCATIONAL DETERMINATION – see How to Disagree with a Vocational Determination below

How to Disagree with an L&I ORDER

  • You know you have an order because it says:
    • Order and Notice at the top
    • This order gives you a 60-day deadline to disagree
  • What to do?
    • Read the order
    • Note your time deadline (60 days from the receipt)
    • Understand what the order says and what it means for you and your claim
    • Decide what you are going to do about this order. Accept it or disagree.
    • If you are going to disagree, take legal action as appropriate, protest or appeal and don’t miss your time deadline.
  • Protest vs Appeal
    • You can protest or appeal unfavorable Orders and Decisions.
    • A protest is less formal and is sent to your claim manager at L&I.
    • An appeal is formal and is sent to the Board of Industrial Insurance Appeals (BIIA).
  • Protest
    • A protest (request for reconsideration) is a written disagreement with an L&I order or letter. It must be in writing.
    • There is a time deadline to protest.
    • Protests must be sent to L&I in writing within 60 days of the order being communicated to you. The protest will require L&I to reconsider its decision. The information you put in your written protest must, in effect, specify that you disagree with the order and are requesting action inconsistent with the decision.
    • If you miss your 60-day deadline, the order becomes final and binding, and you will be stuck with it. This is called Res Judicata.
    • If you protest in time, you can present more evidence and get another decision.
    • Here is what is important: It is most important to make the protest on time and in writing. After a protest is made, you have some time to gather or get information to support the reasoning you put in the protest. Said another way, protest first and get your information to L&I ASAP.
    • Sample Protest Letter:
      • I am ______
      • My claim number is ________
      • I disagree with and protest your order dated _____
      • The reason for my disagreement is _____________

Appeal

An Appeal is a written disagreement with an L&I order.

The appeal must be in writing and sent to the Board of Industrial Insurance Appeals within 60 days of the order being communicated to you.

This written appeal should comply with the requirements of RCW 51.52.070.

After you appeal, L&I will have an opportunity to review your appeal and reconsider their order. If L&I passes on this opportunity, the Board of Industrial Insurance will accept a proper appeal, and the litigation process will start.

Miss your 60-day deadline, and you have a problem because the order becomes final, aka Res Judicata. If you appeal timely, then you will start in the Board of Industrial Insurance Appeals process.

Send a written appeal to:  BIIA, P.O. Box 42401, Olympia, WA 98504-2401

You can instead file your appeal online.

Here is what is important: Appealing on time is most important. After an appeal is made, you have some additional time to gather or get information to support the reasoning you put forth in the appeal. Said another way, appeal first and get your information to the Board when you can.

How to Dispute an L&I VOCATIONAL DETERMINATION

Vocational disputes must:

  • The dispute must be in writing
  • Sent to the director at: Department of Labor and Industries, Vocational Dispute Resolution Office P.O. Box 44880, Olympia, WA 98504-4880
  • Sent within 15 calendar days of receipt of a notification letter. VDRO may extend the 15-day deadline if good cause is shown. It’s best to dispute on time. If you miss this deadline, consider reconsideration or appeal, which has a 60-day deadline.

Who is VDRO?

VDRO is the Vocational Dispute Resolution Office. It evaluates disputes and makes recommendations to the L&I Director/Supervisor, who makes the L&I final decision.

Why would I want to dispute, protest, or appeal? Protect your retraining rights.

Many L&I actions are just plain wrong, and they are an abuse of discretion. These decisions can be successfully challenged. To protect your rights and to prevail, you must show the trier of fact that L&I has abused its discretion. Here are some examples of an abuse of discretion.

  • L&I did not follow their own rules
  • L&I or their vocational counselors considered the wrong medical in the job analysis or the labor market survey
  • L&I did not consider a worsening of a related medical condition after the vocational determination

Time loss during the vocational dispute period

Payment of time loss during vocational disputes is discretionary. That means L&I does not have to pay. They should pay if your facts fit within the following guidelines: 

When the VDRO cannot advise the Director of any decision without requiring the vocational counselor to obtain more information and submit a new report, time loss will be reinstated

When the VDRO cannot uphold a finding of employability, retroactive time loss will be paid from the date the time loss was ended.

L&I will not pay time loss:

  • If the vocational determination finds the injured worker employable.
  • While the VDRO is reviewing a dispute.

Dispute Results

VDRO evaluates L&I disputes. Their first decision is to either accept or reject the vocational dispute. WAC 296-19A-470. Accepted review of a dispute is not a win, rather it is only a notice that L&I will review your paperwork. Once a dispute is accepted for review, VDRO recommends dispute resolution to the Director, who either upholds or overturns the vocational decision. A rejected dispute has been lost. An upheld vocational determination has been lost. An overturned vocational determination has been won. The Director makes his decision using the “discretionary standard”.  Unfavorable dispute outcomes can be further challenged with a protest or appeal.

Protest or Appeal

An injured worker can also protest or appeal an unfavorable vocational determination. This can be done either instead of disputing or after a failed dispute. A protest is made in writing to L&I. An appeal is made in writing to the Board of Industrial Insurance Appeals (BIIA). There are time deadlines. Don’t miss them.

Can I Do It Myself?

It is possible to DIY and disagree with a vocational decision. Whether or not you should DIY depends on your situation.

These legal matters are complex. They can be easy or hard. The facts matter. The opinions of the experts matter. The law is consistent; it is the same for us attorneys as for you. However, applying your facts and expert opinions to the law and presenting it with clarity determines if you will be successful.

Vocational challenges may seem complex because they are. When deciding what to do about an unfavorable decision, consider scheduling a consultation. We are L&I lawyers. We are happy to answer your questions. You can still DIY after you talk with us.

Disclaimer The information here and throughout this website is made available as a public service to help access justice. We present it here because we believe you have a right to know important legal information. This legal information is not a substitute for legal advice. Legal advice is what lawyers do when they apply your facts to the law. We recommend you seek legal consultation regarding your case and get legal advice. Do not miss your time deadlines.

The Law is Complex.

Time Deadlines If You Are Going to Disagree With an L&I Decision

  • Do it in time Don’t miss a deadline.
  • Protest an order – Within 60 days after communication of the order to you
  • Appeal an order – Within 60 days after communication of the order to you
  • Protest or Appeal of a Letter – anytime if no time frame is indicated in the letter
  • Dispute of a Vocational Decision to VRDO – Within 15 calendar days after receipt of the notification letter.
    • can be extended for good cause
    • can protest or appeal within 60 days if you miss your dispute deadline

What is the BOIIA?

They are the Board of Industrial Insurance Appeals. They hear evidence and decide on L&I cases. They can decide if you protested or appealed in a timely fashion.

What is Res Judicata?

Res Judicata is a principle of finality. In other words, once a matter is finally decided, it cannot be decided again.

This principle applies to L&I orders. When an L&I order is first issued, it is not final because you have 60 days to protest or appeal. If you or someone else does not either protest or appeal within 60 days after that order is communicated to you, it becomes a final order. That final order is then res judicata so it cannot be changed. Don’t miss your deadline to protest or appeal unfavorable orders and determinations. 

L&I orders should, and almost always do, contain this language:

“THIS ORDER BECOMES FINAL 60 DAYS FROM THE DATE IT IS COMMUNICATED TO YOU UNLESS YOU DO ONE OF THE FOLLOWING: FILE A WRITTEN REQUEST FOR RECONSIDERATION WITH THE DEPARTMENT OR FILE A WRITTEN APPEAL WITH THE BOARD OF INDUSTRIAL INSURANCE APPEALS. IF YOU FILE FOR RECONSIDERATION, YOU SHOULD INCLUDE REASONS YOU BELIEVE THIS DECISION IS WRONG AND SEND IT TO: DEPARTMENT OF LABOR AND INDUSTRIES, PO BOX 44291, OLYMPIA, WA 98504-4291. WE WILL REVIEW YOUR REQUEST AND ISSUE A NEW ORDER. IF YOU FILE AN APPEAL, SEND IT TO: BOARD OF INDUSTRIAL INSURANCE APPEALS, PO BOX 42401, OLYMPIA WA 98504-2401 OR SUBMIT IT ON AN ELECTRONIC FORM FOUND AT HTTP://WWW.BIIA.WA.GOV/.”

This language means what it says. It creates a deadline. If you miss your 60-day deadline to protest or appeal in writing, then the order becomes final and binding and is res judicata.

Exceptions to Res Judicata

There are a few exceptions to this principle of finality:

a) the order does not contain the necessary language

b) the order was not communicated to you

c) the order is the result of a clerical error

d) the order is the result of mistake of identity

e) the order is the result of innocent misrepresentation

If you have an exception to res judicata, contact L&I lawyers.

Disclaimer

  • The information on this website and elsewhere is provided as a public service. We present it here because we believe in access to justice and that you have a right to know important legal information.
  • This legal information is not a substitute for legal advice.
  • Legal advice is what lawyers do when they apply your facts to the law.
  • We recommend you consult with lawyers about your case. Do not miss your time deadlines.

How to Access L&I Law

How to Get a Copy of Your L&I Claim File

  • To get a copy of your claim file, you can register to view your claim on My L&I

How to Get L&I Benefit Information

DIY – Can You Do It Yourself?

  • That depends. Each person’s case is different.
  • Cases can be simple or complex, easy or hard.
  • The law is no different for you, the injured worker, than it is for us attorneys.
  • However, the development and presentation of your facts and case will determine your success if you DIY.
  • It’s better to try than it is to give up.
  • It’s even better to request a free consultation from our L&I lawyers so you can discuss strategy and get it right.

Want More Information?

L&I Benefit Information for Injured Workers with Links You Can Use
FAQ About L&I Injuries with Answers and Helpful Links

Meet Our L&I Attorneys

The Walthew Law Firm

The Walthew Law Firm specializes in workers’ compensation. With over 90 years of combined experience, our dedicated attorneys help individuals navigate injury claims and secure the compensation they deserve quickly. We prioritize our clients over businesses and insurers, fiercely advocating for injured workers’ rights and best interests.

Read More About The Walthew Law Firm

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