You deserve quality medical care for your job injury.
An open L&I claim gives you a right to medical care for necessary and proper treatment that is related to your job injury. If you are injured, get medical care. First visit, if you file a report of injury, is always paid for. If your claim is accepted, then all treatment for accepted conditions should be paid for.
This is medical care for your L&I claim which covers job related medical or mental health conditions, while your claim is open. This is not health insurance. Medical treatment usually ends when the claim closes.
Your first visit to a doctor after an injury is important because this is the doctor who will file your L&I claim. It’s your choice, it is very important so get it right.
You may choose your own physician from L&I’s list of approved medical examiners and have the medical bills related to your job injury or disease sent directly to L&I for payment. There are special and complex rules for out of state treatment and non typical medical providers.
If you are seeing the wrong doctor, you can pick another doctor from the list of approved examiners. Do this if your doctor isn’t getting the job done. There are L&I rules about changing doctors at WAC 296-20-065. Having a good and supportive doctor is very important.
Your doctor can refer you to specialists. Some specialists must be pre authorized by L&I or the Self Insurer.
Your doctor or the specialist can prescribe diagnostic tests. Some tests must be pre authorized by L&I or the Self Insurer.
When you vote, do you have real choice? No you don’t! Your “choice” is limited, sometime to only two candidates. Often they are a left or right wingnuts, who don’t speak for you. They speak for the establishment. The same is true of the medical provider network. Your choice is very limited, and getting worse every day as good doctors refuse to deal any longer with L&I paperwork and harassment.
It’s not easy, finding a good doctor to be your attending physician. But it’s important. Do your best to make it happen, and if your doctor isn’t a member of the network – get him or her to join.
The network is a list of Washington State doctors and other Washington health-care providers that L&I has approved to care for injured workers. The network providers meet standards set up by L&I.
To treat an injured worker a doctor needs to be a network provider or have a provider account number. Simply put Doctor, some of your patients are/will be injured workers and… you want your bills paid for the treatment you provide.
Washington State Providers Who Need to Join the Provider Networks:
Washington State Physicians, Chiropractors, Naturopathic physicians, Podiatric physicians & surgeons, Dentists, Optometrists, Advanced registered nurse practitioners, and Physician assistants need to join the provider network. This will allow them to treat injured workers and get paid.
You really should join the network. Your patients lose when a good doctor drops out of the system. The injured workers of this state need your help. Please join the network at Network Provider Application.
Washington State Providers Who Need a Provider Account Number:
If your specialty is not listed above you can treat injured Washington L&I workers and you do not need to join the provider network. However you do need to obtain a medical provider account number.
Washington State Provider?
If you are a provider who is not in Washington State or is out of the United States you will want to submit the Provider Account Application (non-network) and get a provider account number. With this L&I can to pay you for services rendered.
Out of State Provider? Get a provider account number. If you are a provider in any other state other than Washington, you will want to submit the Provider Account Application- Non network so you may be paid for services. Provider Account Number Application
Out of Country Provider? If you are a provider who is out of the United States you will want to submit the Provider Account Application (Non-network) for L&I to pay you for services rendered. Provider Account Number Application
The process takes 60-90 days . They say they will notify you of their decision. If you are accepted, you will receive a letter notifying you of your provider account number. After 90 days, if you haven’t heard from L&I then email them at [email protected]
Contact the people who license them, The Washington State Department of Health.
You can also ask L&I to perform an audit. The Director of L&I has authority to audit health care providers. Here is the law RCW 51.36.100. Call L&I to make this happen.
Medical care should be proper and necessary before it will be authorized. L&I defines this in WAC 296-20-01002 under “proper and necessary.”
Medical care ends with maximum medical improvement (MMI), or when the claim closes. There are very few exceptions.
Maximum Medical Improvement (MMI) is also know as fixed and stable. It is a place in the continuum of medical care where no further improvement in an accepted medical condition is expected. Said another way, in some doctors opinion, “it is as good as you are going to get.”
MMI is an important concept because L&I will not pay for additional medical treatment after MMI is reached. L&I takes the position that payment for medical care is no longer proper and necessary once MMI is reached.
Keep in mind that MMI is not a fact, it is an opinion. L&I likes to push an injured worker quickly to MMI. They will do this with IME doctors. Be sure you and your doctor advocate for the necessary and proper medical care that you need to heal as well as possible.
Lifelong L&I medical care for an L&I claim is easy to say and hard to get. It can be done, but it’s not easy. You or your attorney can ask for it in anticipation of claim closure. Also you can request to exercise your right to ongoing job related medical treatment after claim closure. After claim closure you will need to reopen the claim and the care requested must be proper, necessary, and causally related to your L&I claim. You must request and get a treatment order to effectuate this.
If your regular doctor or health care provider is not a member of the L&I network, then convince your doctor to join the network or find another doctor.
In Washington State you must find a network provider whenever you need care from any of these specialties.
Other types of providers, (not listed above) do not need to join the network at this time. Providers that do NOT need to join the network include, physical therapists, massage therapists, occupational therapists; pharmacies; and hospitals; out of state providers and others.
Yes you can change your L&I doctor. Follow these three steps.
Travel expense reimbursement is a benefit which some injured workers are eligible to receive. The benefit is small, and the rules only allow these benefits in some circumstances. See: Travel Expense Reimbursement
Pay attention, this is important. L&I uses IME’s to end medical treatment and to close claims. Learn what you can do to help yourself. See: Independent Medical Exam IME
Get your doctor to help with this issue. Often L&I is unaware of how your medical treatment is related to the job injury. The attending physician has a lot of say about your medical condition and how it relates to your job of injury. If your job injury has caused a medical problem that needs treatment, make sure your doctor says so, in writing, to L&I.
For example if you hurt your right arm, you may end up overusing your left arm. At some point your overused left arm may become a natural complication and need medical treatment. L&I can and should pay for the medical care for this overuse problem. It’s your doctor’s job to convince the claims manager that your new arm problem, the overused left arm, should also become an accepted condition. If your doctor cares about you, he should do this for you and for himself.
The same is also true for mental health conditions. If you’re seriously injured and out of work you may get depressed. Depression is a natural complication of a serious and complicated job injury. It is a medical condition. Depression gets better with good mental health care. It can become an L&I accepted condition. Your attending physician is the person who can turn a medical condition into an accepted condition. He/she does it by writing to or speaking with the claims manager, and in the example of depression by referring you to a psychiatric specialist, who then may convince the claims manager to accept the mental health condition.
That denial order should be protested or appealed if it is not correct. You have a right to medical care for conditions which are related to your job injury. See How To Disagree With An L&I Decision If L&I or the self insurer has previously paid for the treatment of the injury, then they cannot later deny acceptance.
As a temporary solution, when L&I denies a medical condition as unrelated, and you appeal, medicare or private insurance can step up and temporarily pay for treatment during the appeal period. The two agencies can work out who pays the bills on their own, depending upon the outcome of your appeal.
If the Board of Industrial Insurance Appeals, after a hearing and presentation of evidence, denies a medical condition as unrelated, and that order becomes final, then that opens the door for an injured worker to get Medicare or private insurance to provide diagnostic testing and medical treatment.
If the Self Insured Employer authorized and paid for the surgery for an accepted condition then later denies additional surgery, the denial of additional treatment should be protested or appealed. In this situation they cannot take the position that the injury did not cause the need for additional surgery. The Court of Appeals in Clark County v. Maphet applied WAC 296-20-01002 and its definition of authorization and acceptance. The WAC states that because the Department or self insured employer can only authorize treatment for an accepted condition, as a matter of law, the Department or self insurer cannot later disclaim responsibility for a condition that was treated.
Healthcare and L&I medical care are two different systems.
Don’t let them do this, they can be assessed a 25% penalty. You can request a penalty by writing to L&I.
This is a huge problem. See L&I’s Medical Provider Network – How to Find An L&I Doctor
Telephone – Call for information or a free strategy session – 206-343-1988