When L&I decides to dump you, who is going to stop them?

L&I Provider Self – Service Phone Line

L&I providers, including medical doctors,  osteopaths; chiropractors; naturopaths; podiatrists; dentists; optometrists;  advanced registered nurse practitioners; physical therapists; occupational therapists; speech therapists; mental health providers such psychiatrists and psychologists can now obtain automated claim information. The self service automated phone line provides the following information. 

  • Claim Manager’s Name and Phone Number
  • Claim Status
  • Authorization Status
  • Bill Payment Status
  • Utilization Review Information
  • Physical Therapy, Occupational Therapy and Massage Therapy Visit Counts

Providers can access the self service lines by calling 1-800-831-5227 weekdays from 6:00 a.m. to 7:00 p.m.

Client Letters

On Mother's Day 1996, I was injured on the job (a spinal cord and closed head injury.) Shortly thereafter, I drifted away into a whirling confusion of [...]


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